Q:I believe we lack focus on hitting goals at my business. We’re great at reacting to problems in the moment, and I think sometimes we wait for crisis to strike so we can react to it. If I were to set a few areas of focus for the next year, what are the most critical areas?
Q: I’m noticing my cash balance is declining even though my EBITDA (earnings before interest, taxes, depreciation and amortization) is growing. Nothing has changed on my balance sheet to drain cash, and our team has experience and good longevity. Where should I check to find some potential reasons why this might be happening?
Q: Traditionally we’ve enjoyed a steady kitchen staff with limited turnover. Over the last few years that has changed dramatically. The kitchen has turned over, and newer staff members seem more entitled and less talented than in previous years. What should we be doing differently going forward?
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