Q: I’ve been approached by several third-party delivery services over the last year. Is this something I should consider?

A: Third-party delivery services are not a flash in the pan. According to Toast POS, 70% of meals will be consumed outside restaurants by 2020. The move toward these services is here to stay as this segment is estimated to grow 25% per year through 2018. The most encouraging upside is 67% of these sales are estimated to be incremental or additional according to McKinsey & Co. If you doubt the growth and longevity of this category, ask yourself a question, “When was the last time I called an airline to book an airline ticket?” The clear majority book air travel online and will never go back. To begin or in some cases improve your journey with these services, consider the following: Click here to read more »