Q: My concept seems to be getting a little stale and sales are stagnant. It’s time to reinvigorate and reinvest in our restaurant. Where do I start?

A:In 2012 one of the great brands of the Pacific Northwest failed to make significant change and was sold to Texas based brand vacuum Landry’s, Inc. Whether or not you were a fan of McCormick & Schmick’s, they were respected for what they did in their heyday. The irony of McCormick’s demise is the company was an early adopter and often credited as the originator of happy hour, an innovation that has changed the industry. Yet, in their later years, change was out of reach for the regional giant. You can learn to create meaningful change by following the steps below: Click here to read more »